Credit guide

This page provides general information about credit assistance. Final legal wording must be confirmed before public launch.

About our credit assistance

John Carson-Zangor helps clients understand home loan options and lending pathways. Before suggesting a credit product or assisting with an application, John needs to understand your requirements, objectives and financial situation.

John Carson-Zangor credit representative number 537545. QED Credit Services Australian Credit Licence 387856. Details to be confirmed before public launch.

Products we may discuss

Depending on your circumstances, we may discuss owner-occupied loans, investment loans, refinancing, construction loans, self-employed lending pathways, debt consolidation through refinance and specialist lending options.

Costs and remuneration

Broker remuneration and any fees must be disclosed clearly before you proceed. Where a lender pays commission, that should be explained to you in plain English. If any client-paid fee applies, it should be disclosed before you commit.

Complaints

If you have a complaint, contact us first so we can review it through internal dispute resolution.

If the complaint cannot be resolved, AFCA may be able to assist with eligible financial complaints.

View complaints and AFCA details

Your information

We collect information needed to understand your lending scenario and assist with enquiries. Personal information should be handled in line with privacy law and any lender/application requirements.

View privacy policy